Gemstone Consultants ("Gemstone Consultants," "we," "us," or "our") provides study-abroad counselling, university and course selection guidance, application support, visa guidance, and related services (the "Services") through our website gemstoneconsultants.com . This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.
By using the Site or engaging our Services, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the Site or Services.
Because study-abroad counselling involves academic, financial, and immigration matters, we may collect more detailed personal information than a typical business website. This includes:
| Category | Examples |
|---|---|
| Identity & contact data | Full name, date of birth, gender, phone number, email address, home address, photograph |
| Academic data | Transcripts, mark sheets, degree certificates, standardized test scores (IELTS/TOEFL/GRE/GMAT/SAT), statement of purpose, letters of recommendation |
| Immigration & travel data | Passport details, visa application data, travel history, financial documents submitted in support of a visa (e.g. bank statements, sponsorship letters) |
| Financial data | Fee payment details, billing address, education loan or sponsorship information (we do not store full card numbers — payments are processed by our payment gateway partner) |
| Communications | Emails, WhatsApp/call records, meeting notes, counselling session notes |
| Technical data | IP address, browser type, device identifiers, pages visited, referral source (collected via cookies/analytics — see Section 7) |
Where applicable law requires a legal basis (e.g. India's DPDP Act, 2023, or the EU/UK GDPR for students applying to European institutions), we rely on:
Because we help students apply to universities abroad, your information may be transferred to and processed in countries outside India — including the destination country of your intended university — for the purpose of your application. We take reasonable steps to ensure such transfers are protected in line with applicable law.
We retain personal information for as long as necessary to provide our Services, comply with legal/regulatory recordkeeping requirements (including those relating to visa and immigration processes), resolve disputes, and enforce our agreements. Academic and immigration records may be retained for a period of time after the end of our engagement.
We use reasonable administrative, technical, and physical safeguards — including restricted access to student files and secure storage of documents — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
To exercise any of these rights, contact us using the details in Section 14.
Our Services are intended for prospective students who are generally 16 years of age or older. Where a student is a minor under applicable law, we collect and process their information with the involvement and consent of a parent or legal guardian.
The Site may contain links to university websites, test-registration portals, or partner sites. We are not responsible for the privacy practices of these third-party sites — please review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy or how we handle your information, contact us: